Nirmala, the owner of Firststepfranchise.com, shares her Customer Support experience

Client Background :

First Step Franchise, a startup founded by entrepreneurs Mr. Sebin Stalin and Ms. Vijayan Nirmala, specializes in consulting and assisting investors with secure franchise investments.

Challenges Faced :

As young, first-generation entrepreneurs, Mr. Sebin and Ms. Nirmala aimed to make First Step Franchise a successful enterprise. Recognizing the importance of a professional website in the B2B sector, they faced significant challenges in building customer trust. Their primary goal was to establish a strong online presence to attract investors and offer expert consultations. They also needed help in generating high-quality leads, which led them to seek the right website development partner.

Solution Provided By Digju :

After a thorough search, Mr. Sebin and Ms. Nirmala discovered DIGJU. Understanding their vision, DIGJU committed to addressing their needs. Mr. Anand, CEO of DIGJU, drew from his startup experience to develop a clear plan for First Step Franchise’s online presence. The DIGJU team delivered a high-quality web design with a formal and professional color scheme. We developed the website with a professional layout and strong content, ensuring that customers would trust the franchise through this online presence. DIGJU also provided robust digital marketing support to generate high-quality investor leads, significantly elevating First Step Franchise’s business.

Impact On Business :

First Step Franchise was pleased with the website design and the subsequent business growth. The website and digital marketing efforts helped triple their annual turnover. With clear information about franchise opportunities, investors and clients gained a better understanding of the business, making information sharing easier through the website. As a result, First Step Franchise saw a significant increase in satisfied clients.

Appreciation :

To express their gratitude for realizing their vision perfectly, they appreciated DIGJU and its team. They also expressed their anticipation for a long-term partnership to support their business.

Get Started

Fill the form and download the company profile and pricing details instantly

Large Scale Business

Large Scale Business? Get the Website You Need-Fill Out the Form and Connect with Us Instantly!